Hereafter are described the modalities, based on which the personal data of those users who visit this website are processed. This is the pursuant to article 13 of Legislative Decree No. 196/2003 – Data Protection Code to those people that making use of the services of this website, available at the link www.trinnerhof.com

This information is referred solely to the website  www.trinnerhof.com and not for other websites that may be visited by users via a link on this website.

The information is based on the Recommendation no. 2/2001, adopted by the European Data Protection Authorities, aggregated in the Data Protection Working Party pursuant to Art. 29 of Directive no. 95/46/EC, that has been adopted on 17 May 2001 to establish minimum standards for determining the online collection of personal data, and in particular the modalities, the times and the nature of the information which the processor of personal data must inform the users when they are on his website, regardless of the purpose of calling the website. In addition, the present information is based on the Directive 2009/136/EC and on the decision of the Italian Data Protection Authority (Autorità Garante per la Protezione dati personali) no. 229/2014 concerning the use of technical and analytical cookies and the use of profiling cookies.

Processing of personal data


The Data Protection Code protects persons and other entities regarding the processing of their personal data. According to this law, the processing of personal data is carried out in accordance with the principles of correctness, legality and transparency and with the protection of users of this website and its rights.

In the course of the visit of this website information can be processed regarding identified or identifiable persons.


Pursuant to Article 13 of the Data Protection Code, we submit to the users the following information:

Personal data forwarded by the user is used solely for the execution of the requested services. Personal data sent by the users of the website in order to receive documents (or merely information) regarding the requested service are used exclusively for the execution and performance of the requested service, and will only be communicated to third parties if necessary for the execution and performance of the requested service and only if those third parties are involved in the execution and performance of the service requested.

The user will be informed that in case of refusal of the transmission of personal data specific services and services of this website are not available (eg. newsletters, reservations, bookings etc.).

Place of processing of personal data

The processing of personal data relating to the use of services of this website takes place at the headquarters of the processor of the personal data, or at the headquarters of the operator of the website and will be processed only by persons who have been appointed for this purpose or by persons who have been instructed, for a limited period of time, to carry out maintenance work.

Processor of personal data and responsible for processing of personal data

The processor of personal data is Trinnerhof with seat in Michael-Pacher-Str. 74, I-39040 Natz-Schabs. The responsible for processing of personal data is Thomas Jaist, available under telephone +39 0472 412238 or email info@trinnerhof.com.

Data voluntarily submitted by the user

If emails are sent explicitly on voluntary basis on addresses indicated on the website, not only the address of user, which is mandatory to reply on the request will be processed, but also other data which is enclosed in the email.

What is a cookie?

A cookie is a simple small file that is sent with pages from this website and is saved through your browser onto your computer’s hard drive. The information stored in the cookie can be sent back to our servers during a subsequent visit to our site. You can disable all cookies. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Our website uses the following types of cookie:

Navigation cookies these cookies make it possible to navigate the website and utilize its functionalities. Without the cookies, these functionalities may be inaccessible or not perform properly.

Functional cookies: to remember your preferences and to help you use our website efficiently and effectively. For example, we remember your preferred currency and language. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.

Analytics cookies are used to collect information anonymously, to help us better understand and improve how people interact with our site – they do not record personal information. 

Third-party cookies for marketing/retargeting purposes used by third-party companies that we trust to show you ad banners on other websites. The usage of these cookies does not usually imply the processing of personal data but it may create a connection with your computer or other device by tracking the information stored in it.

How can you manage your cookie preferences?

Internet Explorer

1. Open the ‘Tools’ menu
2. Select ‘Internet Options’
3. Open the ‘Security’ tab
4. Choose the ‘Internet’ zone
5. Identify the security level ‘High’ for this zone
6. Click ‘OK’ 

More information http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies


1. Open the ‘Edit’ menu
2. Choose ‘Preferences’
3. Open ‘Privacy & Security’
4. Choose ‘Cookies’ 

More information https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Google Chrome

1. Open the ‘Menu’ (icon) on the toolbar
2. Choose ‘Settings’
3. Open ‘Advanced Settings’
4. Go to the ‘Privacy’ section and click on ‘Content Settings’
5. In the ‘Cookies’ section, you can choose how cookies are used when you browse using Chrome

More information https://support.google.com/chrome/answer/95647?hl=en&hlrm=en


1. Click on 'Safari' at the menu bar and select the 'Preferences' option
2. Click on 'Security'
3. To enable cookies: In the 'Accept cookies' section select 'Only from site you navigate to'
4. To disable cookies: In the ‘Accept cookies’ section select ‘Never’

More information https://support.apple.com/kb/PH5042?locale=en_US

What kind of cookies are used on this website, what are they used for and how long they stay active.
Name Beschreibung Lebensdauer
PHPSESSID Session This cookie is used to differentiate between users and all related functions.
_ga 2 Years This cookie is used by Google Analytics to differentiate the different visitors of the website.
_gat 10 Minutes This cookie is a variation of _gat cookies and is used to limit the amount of data transmitted to Google.
__utma 2 Years This cookie is used to differentiate between the user and his/her sessions.
__utmt 10 Minutes This cookie is used by Google Analytics to curb the demand rate.
__utmb 30 Minutes This cookie contains a timestamp when the visitor leaves the site. Together with __utmc, this cookie can give information about how long a visitor stays on a page.
__utmc Session This cookie is used to enable the compatibility of older Analytics implementations. In older versions of Google Analytics, this cookie enables the interaction with _utmb, to recognise new sessions.
__utmz 6 Months This cookie is used to determine the origin and thus the point of access of the website.
__utmv 2 Years This cookie is intended for individual content; it can be freely assigned and, therefore, is used to control user-defined analyses.
CookieBanner 1Year Hides the cookie banner



Phone +39 0472 412238  or E-Mail: info@trinnerhof.com
Trinnerhof Raas / Michael-Pacher-Str. 74 / I-39040 Natz-Schabs